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App sticking on "Loading......p15.png"

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Paul Arden
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App sticking on "Loading......p15.png"

#1

Post by Paul Arden »

Hi guys, ladies,

if this happens - and fortunately it's very rare - then something has gone wrong!

These are the things to try;

1) close the App.

> In the case of an iPhone double press the button and swipe the App upwards and then relaunch.
> For a iPad make a five finger swipe then swipe the App upwards and then relaunch.

Android I will find out.

If this fails then you need;

2)
- uninstall the app
- reboot the iPad
- make sure that there is a GOOD internet connection (WiFi or 3G)
- reinstall and start the app
- during the image and video loading process he MUST NOT run any other app

then hopefully it will work flawlessly.

But do email me if there is a problem. The way it works is that the App downloads the videos onto your device from the Sexyloops server. If the server is being upgraded or rebooted this might explain why a download could hang. When we upgrade Kernels then the server needs rebooting etc.

Fortunately we are pretty maintenance free and have great support from both the App developers and the hosts of the server.

Cheers, Paul
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