Hi guys, ladies,
if this happens - and fortunately it's very rare - then something has gone wrong!
These are the things to try;
1) close the App.
> In the case of an iPhone double press the button and swipe the App upwards and then relaunch.
> For a iPad make a five finger swipe then swipe the App upwards and then relaunch.
Android I will find out.
If this fails then you need;
2)
- uninstall the app
- reboot the iPad
- make sure that there is a GOOD internet connection (WiFi or 3G)
- reinstall and start the app
- during the image and video loading process he MUST NOT run any other app
then hopefully it will work flawlessly.
But do email me if there is a problem. The way it works is that the App downloads the videos onto your device from the Sexyloops server. If the server is being upgraded or rebooted this might explain why a download could hang. When we upgrade Kernels then the server needs rebooting etc.
Fortunately we are pretty maintenance free and have great support from both the App developers and the hosts of the server.
Cheers, Paul
PLEASE NOTE: In order to post on the Board you need to have registered. To register please email paul@sexyloops.com including your real name and username. Registration takes less than 24hrs, unless Paul is fishing deep in the jungle!
App sticking on "Loading......p15.png"
Moderator: Paul Arden
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