As far as I can see, the fly lines section no longer shows taper profile or weights at 30ft
The Sage part no longer has a rodbuilders section showing guidespacings and sizes for all their current and past models
Seems like a step backwards??
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Farbank/Rio/Sage
Moderators: Viking Lars, Magnus
Farbank/Rio/Sage
What are Farbank playing at merging the Sage and Rio (plus others) websites?
As far as I can see, the fly lines section no longer shows taper profile or weights at 30ft
The Sage part no longer has a rodbuilders section showing guidespacings and sizes for all their current and past models
Seems like a step backwards??
As far as I can see, the fly lines section no longer shows taper profile or weights at 30ft
The Sage part no longer has a rodbuilders section showing guidespacings and sizes for all their current and past models
Seems like a step backwards??
Re: Farbank/Rio/Sage
Looks like there is profile diagrams for their top end lines, just not the Mainstream series. Still no 30ft weights tho.
Re: Farbank/Rio/Sage
Customer service is also a disaster. Contacting them by email took me three weeks to get a response and forget about phoning them. Endless hold. I logged 105 minutes on hold over 3 attempts.
I eventually mailed a line back to them with a letter and received a replacement reasonably quickly, however.
Sage has raised their repair rates for older rods to something around $225 or $250 as well. Of note, they used to waive any repair rates for some early serial number rods (sold with any breakage warranties) and I don’t know if this has changed.
A rep for Rio lines on another site indicated they were aware of their new problems and working to fix both them and the site. Let’s hope so.
I eventually mailed a line back to them with a letter and received a replacement reasonably quickly, however.
Sage has raised their repair rates for older rods to something around $225 or $250 as well. Of note, they used to waive any repair rates for some early serial number rods (sold with any breakage warranties) and I don’t know if this has changed.
A rep for Rio lines on another site indicated they were aware of their new problems and working to fix both them and the site. Let’s hope so.
Re: Farbank/Rio/Sage
They've changed their warranty scheme three times in April, I suspect there was a large backlash, but it's still a silly price for what is now called a repair for both Reddington and Sage. Repair now $195 for Sage "legacy" rods.
An awful lot is going to hang on how Sage interprets warranty cover (strictly only manufacturing defect) and what is customer damage. In the past it has been assumed that Sage would simply replace a broken section for a small fee whatever the circumstances- it looks like that lifetime warranty is now in question.
https://farbank.com/pages/product-repair
An awful lot is going to hang on how Sage interprets warranty cover (strictly only manufacturing defect) and what is customer damage. In the past it has been assumed that Sage would simply replace a broken section for a small fee whatever the circumstances- it looks like that lifetime warranty is now in question.
https://farbank.com/pages/product-repair