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Purchased content can no longer be downloaded - app hangs

Posted: Wed Oct 08, 2014 5:34 am
by tmikola
Hi,

After upgrading my iPad2 to iOs 8.0.2 I can no longer download the purchased videos. I get the 'Downloading...' -dialog to screen for a second or so and then it disappears. After that the app is totally frozen and one can only press the home button to get out of it :evil: Downloading and watching the free content works.

I even uninstalled and re-installed the app and it did not help. Btw, after re-installation the app first showed that I had not purchased anything, even after pressing 'Restore purchased content'. After re-starting the app they were again showed as 'purchased' and now (after couple of app re-starts) there is no text at all :)

Everything worked without issues for a long time with iOs 7.

Purchased content can no longer be downloaded - app hangs

Posted: Wed Oct 08, 2014 12:53 pm
by Paul Arden
Right, I'll get into this. I wish they'd stop changing the operating system! :)
Back with you shortly!

Cheers, Paul

Purchased content can no longer be downloaded - app hangs

Posted: Sat Oct 11, 2014 1:42 pm
by tmikola
Was probably a problem in the server side and is now fixed as "Downloading '11.6 Curve Mends'" is currently at 46% and counting :yeahhh:

Never got to 1% previously. And there has been no update to app itself.

Purchased content can no longer be downloaded - app hangs

Posted: Sat Oct 11, 2014 2:57 pm
by Viking Lars
I'm on the latest iOS version on my iPad, and I haven't experienced any problems, and I just checked most of the content, which seems to be working.

Must have been a server problem as you say :-)

Lars

Purchased content can no longer be downloaded - app hangs

Posted: Sat Oct 11, 2014 7:07 pm
by Paul Arden
Might have been connected to my email issues. Pleased it's working again :)